virgin media master socket. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. virgin media master socket

 
to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairsvirgin media master socket If your master socket has two sockets, like this: You must always plug your Hub into the broadband connection on your master socket

Landline operators in the UK will switch every home phone in the. 0 Kudos Reply. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Therefore a WiFi based device is not feasible with this current setup. VM BB TV Landline. Choose the best spot for your wifi hub. Trouble shooter. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayI don't have a virgin media wall socket and this is stressing me out. 2. At master socket I have the same two pairs terminating to A and B on master socket (tried swapping A and B around just incase but still no dial tone. 17/07/09 - 20:45 in Cable #1. We would like to show you a description here but the site won’t allow us. Virgin Media also often bundles its cable broadband packages with TV and phone services. Solved: Hi all, I am having my virgin media kit delivered Monday for quick self installation In worried I don't have correct socket can - 5181199Since TalkTalk is not sending people to preform installations, would my existing virgin sockets be suitable for switching without installation? I have openreach phone lines but fibre cables are exterior. Superfast Broadband. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. All the sockets are put in for you if they do not exist already e. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Following the installation and verification of its functionality, you can browse the web or. Hi all, I have been having a look around and not found a 100% clear answer to my question. When it comes to the phone I'm confused as to what cable they'll use. 1 ACCEPTED SOLUTION. I can't navigate the IVR to get through to a person to actually talk about what I want. How To Connect Old Bt Master New Virgin Nte5 Avforums. (I did this video to help/guide new engineer as I did not find any for my self when I started. . Solved Remove Un Phone Line Just. I've gone for Veetop Flat Ethernet Cables 1. 2) The feed from the RJ11 socket of the Hub replaces the exchange line it connects to terminal 2 & 5 of an. On unscrewing the master socket to check the wiring I noticed one of the wires was adrift, the set up is as follows :-2 terminal blocks:-terminal 1 = blankFind your master phone socket 8 Unplug everything from your master phone socket 10 Plug in your Sky Hub 12 Fit microfilters around your home 14 Connect PC (Windows 8) 16. The house has the brown external junction box fitted to the front of the property on the external living room wall (see pic). Unplug the telephone from the telephone wall socket. You can re-use any microfilter and Ethernet cables. The only things visible inside the house are: a openreach Master socket 5c and a small rectangular openreach white box, an aerial socket which is for TV I think and two weird black cables coming out from the wall, both of them "male". Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. VM BB TV Landline. Yeah, £122 . If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms. However, rather than the piping then entering. It will pull out from the socket. If you don't have the cabling then call the pre-installs team on 0800 052 1734. A Virgin Phone Socket Wiring Diagram might include several components in addition to the socket itself. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. It has two outputs on the left of the wall box. How to install Virgin Media broadband. replace BT master socket with slave socket . Fixmyline telephone and broadband engineer posts facebook 35 years to discover a faulty wired master socket plusnet community 1 in 8 out way coax cable splitter tv connector moca 5 2500mhz at affordable s free shipping real reviews with photos joom making the switch virgin media geeky story coolsmartphone andrew mabbitt on twitter so. Your hub plugs into your master socket, which is a small white box, usually located near the front door. We would like to show you a description here but the site won’t allow us. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). The tech joined the Broadband/TV cable but was unable to jo. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. There is limited ability to tweak the configuration of the BT phones, unfortunately. We only have the Open reach Master socket 5C. Solved Remove Un Phone Line Just Cut It Virgin Media Community. 0 Kudos. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin cable) and a new master socket installed. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. Plug into the wall socket Push the red label end of the white cable, into the wall socket. VM should provide you with a RJ11 plug to BT socket adapter as per below. Switching from Virgin Media (Reusing Master socket) I have recently moved home and decided to stick with BT. There is an access panel in the ceiling for pipes and cables. No knowing the layout of you home doing this might be less obvious than the thick VM cable. What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. If the property has Virgin Media cabled up, it would only mean you need the Virgin services installed or connected to your property. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. Unplug the phone and check another phone directly into the main socket ensuring this is a VM socket and not one with a BT or Sky logo. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Source: herbalic79. I've tried a different phone in the master socket but still the problem is there. To progress with your broadband switch from Vodafone to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. I am going to cancel. 17 Apr 2018. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. Socket. Mobile devices & unlocking. This is very easy to do and will only take a couple of minutes. Very poor advice. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. So in steps, it's: 1. Hi, this video is an introduction to the new NTE5C master socket and MK4 VDSL faceplate by BT Openreach. If you plan on tackling the task yourself, be sure to familiarize yourself with the national wiring regulations. 0 Ratings Reply. Tudor. Back a step. The landline phone digital switch over is being rolled out from around now to be completed by 2027. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. BT is initially proposing the SOGEA. So the adapter plugs into the RJ9 socket on the back of the VM Hub3. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. While ordering I asked how it would be handled, they said they'd use the existing BT copper. . Follow these steps to install your virgin Media Broadband, TV and Phone service. on ‎27-10-2022 09:24. Connect the Hub’s power cable with the blue tab. Posts: 8. See where this Helpful Answer was posted. Remove all other equipment connected to telephone sockets. The BT Openreach master socket 5c wiring diagram shows the basic wiring setup for each type of connection. We moved the hub upstairs to obtain better coverage - 4863967 - 2. BeginnerNo virgin media wall socket. The VM adapter connects as per image below (though your adapter may well be white in colour, not black). you’ll find a corresponding master socket within your. I have been trying to tell BT customer service, however. In order to access a Virgin Media wall socket wiring diagram, the first step is understanding how to install the wires. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. No, any cables within the house can be touched as much as the householder wants to touch them. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Jacopo Member. The top “capped” one is marked FM & has been disused since cable went digital. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Please don’t plug the adapter into the yellow ports, these are only for ethernet (RJ45) connections. craigmc89 • 1 min. The cable wiring is the same as the Virgin Media Master socket. Purchased a new BT cordless phone and extentioin. I f you are saying I need special phone sockets to support VM Fibre Phone well that is a short sighted way of upgrading. I've looked for an external box but cannot find anything. See where this Helpful. 1%. Master Socket 5c connection going loose. #2. . Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. The shelter has the brown external junction box fitted to the front of the objekt on the external living room wall (see pic). Plug the cordless base. VM BB TV Landline. Networking and WiFi. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. We have tried plugging it into the only box we found it would fit but no luck. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. TELEPHONE MASTER SOCKET NTE5A MAIN BT VIRGIN MEDIA CONNECTION BOX NTE5. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Plug into the Hub Push the white cable with the black label into the Hub. 0. Thank you - 5259182 - 3. My Virgin Media App. QuickStart, set up and connections. Thank you for getting back to me and confirming this @paddingtonbear9. Virgin Phone Switchover. Brown/White – White/Brown. I would like to have the phone downstairs. 1. I recently purchased my first home and have been taking a look at the VM cabling to the property. Preparing for Landline changeover to fibre. No, what you need to do is switch the extension wiring from the BT socket to the VM one. Virgin Media Bundles; Find a broadband package Search and filter our complete broadband package list;. The Virgin Media engineer, my DIY books and all the websites tell me so! Being an enthusiastic amateur I am reluctant to ignore the rules and possibly incur a hefty cost from Virgin Media. Baffled By Virgin Cabling Avforums. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. To refer to. Install an nte5a bt virgin openreach etc master socket. Hello, as someone in my building must have a Virgin master socket, we were sent the self-install kit by deliveryman when we should have been sent. • If you are coming from Virgin Media or getting a new broadband service, you can set up your Sky Hub on your activation date and then wait forOptions. the street is enabled for the service. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. At present most people probably still have one of BT’s older designs, which was a characterless cream coloured box with a removable bottom faceplate and. 23/11/12 - 23:50 #14. You can also check for a loose cable as not all properties have a socket. The trueCall standalone device. Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. See where this Helpful Answer was posted. The new fibre phone line is designed to work with the same phones as the old copper line. Hello sophieboulter1. Re: Using existing Bt sockets with virgin. The box and cables may have been removed by the previous occupiers. This article provides a detailed explanation of how the wiring diagrams supplied by Virgin can be interpreted, and how to identify which wires are connected to the Terminals in each socket type. Fitting new telephone master socket for Vodafone broadband. #1. cable from wall. You can also identify a split socket looking at the side. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Plug the cordless base station into. #2. If possible, I would like to get rid of this rather ugly white. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. as i know you have to run 3 core cable ( telephone cable , cat5 or 6 ) from master socket to every slave but not on a BT master socket. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. My new provider is 5G so I didn’t need any of the existing connectors etc. 54 each £8. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. Stay safe online. For the NTE5 socket, you will need to connect the two RJ11 sockets to the two “A” terminals on the socket, as well as connecting the “K” terminal to the telephone line. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. . GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. #1. Unfortunately we don't use the Openreach master sockets as they are BT only. Options. If upgrading from and old BT socket to an NTE5 connect 2 to the B leg and 5 to the A leg. My PC is next to the hub and i'm currently looking to replace my rather battered ethernet cable what doesn't click in properly and is quite ancient. Try each phone on its own in turn. The master socket has some internal circuitry and all secondary sockets should have pins 2, 3 and 5 conected to the corresponding terminals on the master socket. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. Jun 13, 2009. Before we invite you in for a private chat, can we just clarify that you still have a dialling tone, are able to make outgoing and receive incoming calls and have your handset plugged in to your master socket currently. Virgin Media is trialling FTTH in some areas that are not currently cabled, such as Woolhampton, Berkshire, using electricity poles to bring its superfast broadband to new areas. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 23 February 2015 at 11:40AM edited 4 March 2015 at 6:37PM. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. Manage Your Account. i had a look in my master socket just incase its the wiring my end and i have 4 wires in there, there is 2 orange and white and 2 blue and white, i have the orange and white wires on the a and b terminals,We would like to show you a description here but the site won’t allow us. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was. Unplug the phone and check another phone directly into the main socket ensuring this is. Sometimes there is no wall box, just a trailing cable. Telephone socket wiring? Thread starter Saldawop; Start date Feb 10, 2007; Saldawop Distinguished Member. On activation day unplug your old hub and power cable. Community home. Solved No Virgin Media Wall Socket At Installation Community 4832746. Now go to your. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. But I have no Virgin Media Wall socket in my house. to a Virgin Media Hub, using the Powerline kits we offer. Step 3. Hub 3 in modem mode was Solid Red light and. . I can arrange an engineer to come and relocate your router for you, this service is achargeable call out request of £25 which is added to your next generated Virgin Media bill after the request has been completed. We would like to show you a description here but the site won’t allow us. Options. Master Socket Issues And Sd Tests Plusnet Community. Set up rules and scenariosWe would like to show you a description here but the site won’t allow us. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. It is completely separate service to your internet service. Sometimes there is no wall box, just a trailing cable. None of the numbers line up correctly to the sockets! It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. Regards, Steven_L. Instructions Remove the lower part of the existing Virgin Media Master socket. If you can't find it, have a look outside for. Feb 10, 2007. Vonage 2nd line. It is a master telephone socket which has two connectors: A and B. Don't touch it. Security matters. Other broadband queries. Estonia and the Netherlands have already switched. There is a master socket in the hallway, but this is not connected (the wires are pinned to the wall outside but not fed through the wall). You will then know for each phone if it is. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. 1. The VM's cable for the wall is also male, Hahaha. Virgin Media Wall Socket Example 2. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. The isolator has a terminator cap (marked below) fitted to the open end. I am thinking of switching to Vodafone which I know will use the master socket for their connections. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. We would like to show you a description here but the site won’t allow us. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Plug the phone cable into the microfilter's phone socket. We would like to show you a description here but the site won’t allow us. Virgin’s hub based lines are 21CV, but the calls are not routed through the internet currently. Most BT Master Sockets will be near the entrance wall, but not always. 0 Thanks Reply. The cable wiring is the same as the Virgin Media Master socket. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. An I-Plate cannot be installed: NTE5: Single socket measuring 85mm x 85mm with a split faceplate. • Login with the default login info (on base of Hub) unless you've already updated it. All the cabling is the property of Virgin Media and must not be touched. Check Details Wiring diagram for bt openreach master socket 5c 23/03/17 - 01:22 #2. Vonage 2nd line. Solved No Virgin Media Wall Socket At Installation Community 4832746. Transfer your home phone number to virgin media ireland technical information support our network build on site bringing new development connecting hub 3 extensions community 4797660 how connect old bt master nte5 avforums wiring a ethernet practical beginners guide tv v6 4k set top box review what hi fi line dead but internet still works or drops. Solved: I have one phone socket in my bedroom that no longer works. These 2 phones work fine pluged in via the one master connection that links to second via wireless. on ‎27-10-2022 09:24. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Admittedly these will make more sense if you already have a basic. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. My Virgin Media App. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. The house has the brown external junction box fitted to the front of the property on the. Stay safe online. If you want VM to move the termination box: Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Source:When I moved into my house I removed the master socket for replastering and probably lost it (or thrown it away). the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. 2. Remove the extension cabling connectors from the VM phone adapter in the back of the hub. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. the street is enabled for the service. 2: Seeker. Take off the faceplate, and plug in a known working telephone straight into the socket that is behind it. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Open the Master Socket up. So I now have 100Mbps broadband and phone over broadband. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. on ‎12-04-2022 15:50. You'll also need to make sure that the right materials are gathered. Therefore, in most home installations, where sockets are connected to each other by a single pair, you will only ever use the first “blue” pair. To progress with your broadband switch from Plusnet to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. Please try the above first and come back to us if you still have no working line so we can carry out further diagnostics for you and arrange and engineer if necessary. My VM Router is is my office adjacent to hall. . I don't work for Virgin Media. on ‎14-09-2022 12:00. I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation. The video shows the best practice for termina. Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. We have the quickstart pack but sadly cannot get broadband set up and working. Top 5 common phone line faults affecting landline adsl nbn solved remove un just cut it virgin media community 4936267 how the internet works submarine fiber brains in jars and coaxial cables ars technica dead but still or drops out noisy ly no wall socket at installation 4832746 requirements for electric service connections 120w dc vehicle. Virgin Telephone Master Socket Wiring Diagram is a must-know for any homeowner or business owner looking to set up a new telephone system. The previous owner had internet with a non virgin provider so the phone line should already. . If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Virgin Media; My Virgin Media; Shop; Help;. Moving from Virgin Media cable to TalkTalk wired. Looks like it'll probably have to be done though. BT had a rating of 67. Removing The Front Of Master Socket Broadban Bt Community. 4. log into hub3 - 192. Options. A Virgin Phone Socket Wiring Diagram might include several components in addition to the socket itself. Reply. Sunday. 5mm stereo jack to 2 phono plugs connected from the 3. Recently, following reporting a phone fault, I was forcibly switched over to the new standard for hub-based telephony (27AC). #3. 3. Hi, I had to have a tech visit yesterday to reconnect our services after contractors installing fibre for Openreach excavated to hear out Virgin connection in the pavement; and cut through our telephone and Broadband cable in the pavement. If the sockets are already there and functioning, yo. You need a small spanner to remove this, then push the provided connector over the exposed end. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. Account - Mobile. Whilst doing a bit of painting this old Type 52a block terminal/connection box came apart and the dial tone on the phone went. on ‎03-02-2023 12:54. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. I have the latest master Socket 5c with the split faceplate with phone and modem connection. Phone line - 5 mins. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. In response to Jonny-M. We would like to show you a description here but the site won’t allow us. One to power the router up. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. . The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. Virgin Fibre Areas only. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. Solved: OK So our phone is moving to VOIP in May and I have a few questions --- 1 What codec is used for VM VOIP (will call quality be - 5261506. The main diagram includes all the components of the socket, while the power and data line diagrams provide the details of how each component connects. If your master socket’s the wrong type for QuickStart installation, or your wall. 01-02-2023 10:59 - edited ‎01-02-2023 11:00. Virgin Media's Phone Master Socket. . Manage Your. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. Usual advice is to make sure you test at the master socket (to avoid any possible problems with your internal phone extension wiring). You don't need microfilters - not for your Hub or any other devices connected to phone sockets or extensions. Stream from Virgin Media. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Thread starter fartingspartan; Start date 21 Dec 2013. Would an engineer be - 5259182 - 2Business, Economics, and Finance. The only way is either rewire all the extensions from scratch or to use an adapter and a junction box to utilise the existing wiring. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room without power so I'd have to get them to bring the fibre cable to the far corner at the rear, basically the opposite corner. So long as the cable from the wall isn't damaged while changing them over, you can simply swap the existing (I'm guessing block style) one. We would like to show you a description here but the site won’t allow us. Manage Your Account. Very cheeky question but I’ve just bought a property where the VM master socket box has been wedged in the very far bottom corner, in a completely useless place for a router/TV connection. 19 minutes ago.